Location: Des Moines, IA
Job Description
PRIMARY FUNCTION:
The primary function of an Accounts Receivable Rep is to develop Customer relationships that facilitate timely receipt of customer payments
DUTIES AND RESPONSIBILITIES:
-
Develop and maintain relationships with customers
-
Answer customer questions related to invoices and account status
-
Resolve invoice and payment discrepancies with the customer
-
Facilitate payment of past due invoices by following up with customer contacts
-
Prepare customer statements of account upon request
-
Maintain current and accurate customer account information
MINIMUM QUALIFICATIONS/EXPERIENCE:
-
Associates degree in Accounting or Finance with one year of related work experience
-
Collections experience a Plus
-
Strong knowledge of Microsoft Office products, including Excel
-
Ability to function in a fast-paced work environment
-
Detail oriented and accuracy-focused
-
Display excellent communication skills
-
Ability to excel in problem-solving skills and think outside the box
-
Possess courteous, yet assertive telephone personality
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
-
Must be able to sit and use telephone and computer, simultaneously, for extended periods of time.
-
Must be able to speak and hear clearly in a high volume telephone environment.