Role Description:
The purpose of this role is primarily for the design and development of systems for delivering Laboratory operation and data analytics platforms to commercial customers. Overall, the role is intended to assure systems are specified, designed, developed, and delivered to meet standards and requirements for high quality and optimal customer experience. A key concept behind this role is that in this Genetics Operations environment, developers should have a thorough understanding of business processes and their associated requirements, in addition to expert development skills. This is a small team of highly motivated professionals, and the team size does not allow for a specialization of pure development that is decoupled from the concerns of business analysis. Thus, this role has an “analyst” component, which is essential to identifying or refining business requirements and translating them into technical solutions.
The primary responsibility for this role will be in design and development. The role will be expected to innovate by finding creative approaches to automation of workflows, user interfaces, and back-end computing. Expertise in developing solutions capable of processing very large data sets efficiently is essential. Database skills, including fluency in developing efficient SQL, stored procedure development, and performance troubleshooting and tuning are essential. MS-SQL is the most prevalent RDBMS in this space, but Postgres skills are also desirable. Currently the most relevant development stack is .NET, with C# , Alteryx and Power BI used for new development, but there exists significant legacy code in Visual Basic that must be supported and enhanced. There are also significant portions of the back-end system running on a Linux platform, with development in C#.NET, C++, Python, and Bash. The environment is evolving towards Java, Python, and Postgres in a cloud-based (both AWS and Azure) environment. Both Windows and Linux operating systems are in use.
Responsibilities and Qualifications:
- Bachelor’s degree, ideally in Computer Science, Information Systems, Engineering, or Science
- 4+ years relevant software development experience, ideally with Laboratory, Life Sciences, and/or Customer Service applications, using Visual Studio / C# / Visual Basic /ASP.NET /ADO.NET / Power BI / Alteryx
- 2+ years’ experience collecting, analyzing, and documenting requirements
- Deliver solutions according to agreed project timelines, taking the initiative to drive the outcomes requested by the business and ITS management.
- Develop and support systems in the .NET/MS-SQL/ PowerBI / Alteryx stack, including troubleshooting, bug fixes, and enhancements.
- Transition to development and support of systems in the Java/Python/Postgres stack
- Define / document robust business system requirements. A variety of tools and techniques are used, including user stories, interviews, observation, workflow/process/data modelling / analysis.
- Analyze requirements to develop solution designs, working with stakeholders in the business and IT.
- Translate business requirements into data design requirements and subsequent data models.
- Develop, implement, and maintain computing solutions and databases that meet requirements.
- Manage the communication of requirements, expectations and priorities between time zones and teams in a manner which optimizes resource usage and minimizes turnaround times.
- Ensure that requirements are addressed in the solution and that the solution is tested adequately.
- Create and maintain system development lifecycle documentation.
- Participate in and/or drive problem investigation and resolution.
- Participate in continuous improvement activities aimed at reducing cycle times, eliminating redundancies, and increasing throughput.
- Collaborate and coordinate with other developers, including onsite and offshore managed service partners
- Document the operational user stories and standard operating procedures for system enhancements and new products. This documentation is expected to be high quality and appropriate for use by operations personnel (customer support and laboratory operations);
- Aid in the generation and execution of corrective and preventative actions stemming from system issues & errors.