Senior Software Engineer – Client Performance Engineering

Senior Software Engineer – Client Performance Engineering

Job Summary

If you are looking to work with a team committed to setting an example as to the best practices of monitoring and understanding client performance; this is a role for you.

The position on the Client Architecture team will also work closely with our direct stakeholders in our Customer Success teams.  Understanding the customer concerns with regard to application performance, and how our support teams are triaging the concerns.  What value can be added to our data collection, areas of the application that are suspect to performance degradation and abilities to resolve those concerns.

Workiva wants every team and individual to have autonomy and ownership over their team’s deployment, production monitoring, and architecture. We facilitate this by helping individuals grow over time in expertise and with opportunities to lead. Since engineers collaborate with the rest of Workiva’s teams to build a cohesive product, leadership and communication skills lead to growth and opportunity here. Senior Engineers also play the important role of developing and mentoring less experienced engineers.

What You’ll Do

  • Deliver and document team or group level technical solutions
  • Perform Code Reviews within your group’s products, components, and solutions; involve external stakeholders (Ex. Security, Architecture) where appropriate
  • Test software and write automated tests (unit, integration, functional, etc) with Wdesk solutions in mind
  • Debug and troubleshoot components across multiple service and application contexts
  • Engage with support teams in triaging and resolving production issues
  • Estimate (or assist in estimating) work at a team or project level
  • Participate in product discovery activities with customers and stakeholders
  • Establish key metrics to identify problems, suggest solutions, and drive resolution.
  • Mentor other engineers both technically and culturally
  • Communicate complex technical issues to both technical and non-technical audiences
  • May participate in Architecture Guilds related to their taxonomy group
  • May lead interns

May also perform one or more of the following roles at various times:

  • Role: Technical Lead
  • Role: Architect

What You’ll Need

  • Minimum two years related experience, typical five years
  • Experience with active or passive monitoring is a plus
  • Experience in Observability Tools (APM agents) is a plus
  • Demonstrated expertise in programming to include a solid foundation in computer science, with competencies in one or more of: data structures, algorithms, object-oriented software design, and working with cloud-based distributed systems.
  • Demonstrated expertise working in modern programming languages such as Dart, JavaScript, Go, Java, Kotlin, Python, or C#
  • Expertise debugging complex systems or applications
  • Expertise in one or more of the following areas: Mobile computing, relational databases, database design, Google Cloud Platform, Amazon Web Services. Knowledge of HTTP and web protocols are a plus
  • Experience using one or more commercial databases
  • Experience building one or more of unit, integration, functional user acceptance, or contract tests
  • Experience as a technical mentor preferred
  • Experience leading projects or teams preferred
  • Experience working in an agile development environment preferred
  • Experience developing for service oriented architecture is a plus
  • Experience with Docker or other container systems is a plus


  • B.S./M.S. in CS/SE/EE/CE/related field or equivalent experience

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Posted on

April 8, 2022