IT Support Specialist (Part-Time or Internship)

IT Support Specialist (Part-Time or Internship)


Responsibilities

  • Configure and install software and hardware including but not limited to desktop and laptop computers, mobile devices, software and printers.
  • Respond in a timely manner to issues and requests.
  • Provide in-person and phone assistance to employees.
  • Ask questions to properly diagnose problems.
  • Walk users through recommended problem-solving steps.
  • Repair and replace equipment.
  • Train users on hardware functionality and software.
  • Track technological trends and test new technology.
  • Document processes.

 

Qualifications & Skills

  • Pursuing or completion of a related two- or four-year degree.
  • Relevant certifications are a plus but not required.
  • Experience with various operating systems (e.g., Windows, Apple iOS, Android, and Linux).
  • Experience installing and configuring hardware and applications.
  • Basic understanding of wired and wireless networking concepts.
  • Listening. Understand problems users describe and know when to ask clarifying questions.
  • Problem Solving. Identify, analyze, and solve simple and complex computer problems.
  • Speaking & Writing. Describe solutions in a way non-technical users can understand.
  • Prioritize and manage multiple tasks. Accept constructive criticism.

To apply, please submit you resume through the link below;

IT Support Specialist (Part-Time or Internship)

Skills

Posted on

April 26, 2021