Accounts Receivable and Collections Specialist

Accounts Receivable and Collections Specialist


Position: A/R & Collections Specialist, Ames, Iowa Office

The A/R & Collections Specialist is an integral role within the Finance organization responsible for processing the day-to-day sales transactions of the business under the direction of the Controller. The A/R & Collections Specialist provides administrative and accounting support through their expertise in managing invoicing and customer collections. The role will work cross-functionally with other departments and will have the opportunity to drive process improvements in a rapidly changing environment.

Responsibilities:

  • Primary liaison between finance team and customer facing departments
  • Responsible for invoicing high volume of customers at specified times throughout the year
  • Timely processing of check and credit card transactions on open invoices
  • Updates A/R customer balances to reflect change orders, cancellations and returns
  • Researches and reconciles customer accounts to resolve account discrepancies
  • Ability to resolve complex and escalated issues
  • Helps design collection workflows in accordance with business rules and agreed upon strategic priorities
  • Supports and monitors ongoing collection efforts by the customer success team by responding timely to customer related inquiries and providing data as needed
  • Generates weekly A/R reports reports and sends to customer success team for upload into sales platform
  • Ability to streamline, iterate and improve invoicing process when changes are made in the sales funnel that impact the timing of billings and customer incentives
  • Performs troubleshooting of invoice uploads into the CRM to confirm data integrity between accounting and sales system
  • Support accounting activities as needed and other ad hoc request

Apply through the link below;

https://www.pivotbio.com/careers?gh_jid=4893007002

Skills

Posted on

April 30, 2021