Location: Ames, IA
Job Description
Product Launch
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Own the release launch playbook for every major feature, vOS release, and compatibility update — from messaging to internal alignment to customer-facing announcement
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Develop and maintain a repeatable launch process so no release goes to market without a coordinated communication plan
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Write and deliver product release communications for existing customers (email, in-app, changelog)
Customer Training & Onboarding
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Create onboarding materials that accelerate customer adoption and reduce time-to-first autonomous field operation.
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Produce user documentation, video tutorials, and reference guides that empower customers with self-service resources and reduce support requests.
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Travel to customer and dealer locations to deliver hands-on, one-on-one product installation, onboarding, and operational training.
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Plan and deliver virtual and in-person training sessions for customers, dealers, and internal teams covering product operation, best practices, new features, and the value of Sabanto's autonomy solutions.
Sales & Dealer Enablement
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Produce the materials that help our sales team, Field Application Engineers (FAEs), and dealers close and support customers: one-pagers, competitive comparisons, demo scripts, and battle cards (quick-reference competitive cheat sheets for sales reps)
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Partner with sales and support to capture and systematize learnings from the field
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Ensure product documentation is accurate, current, and accessible to the people who need it
Positioning & Narrative
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Maintain consistent product messaging across all customer-facing surfaces, aligned with the Marketing team's brand voice
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Translate complex technical capabilities into clear, differentiated value propositions for operators, dealers, and enterprise buyers
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Use AI tools to scale content production without sacrificing quality
QUALIFICATIONS
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Has owned launch, content, and enablement simultaneously in a single role before — at a startup or startup-stage company
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Strong written and verbal communication skills; able to write a clear one-pager or a detailed training guide with equal facility
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Comfortable working directly with engineers and PMs to understand what's being built and why it matters
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Industrial, field operations, or enterprise SaaS background preferred — someone who can walk up to a farmer or a dealer and hold a real conversation
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Demonstrated use of AI tools (e.g., ChatGPT, Copilot, Claude) to accelerate content and documentation workflows
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Bachelor's degree in marketing, communications, business, or a related field — or equivalent demonstrated experience
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Legal authorization to work in the United States is required; we are not able to sponsor work visas at this time
DESIRED EXPERIENCE
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3–5 years in product marketing, content marketing, technical marketing, or a closely related role
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Experience developing technical publications for precision ag products
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End-to-end product launch experience: you've written the announcement, built the enablement kit, and measured adoption
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Sales enablement artifacts you're proud of: competitive battle cards, demo scripts, one-pagers that actually get used
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Customer education or documentation programs (LMS, help centers, video — format is less important than the outcome)
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Experience in agriculture, construction, industrial equipment, or field operations software is a strong plus
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Familiarity with tools like HubSpot, Intercom, Loom, Figma, or similar GTM and content tooling