The Technical Writer – Education Services will be responsible for creating training documentation and curriculum for all new courses on Workiva products and for updating the documentation and curriculum as new versions are released. The person in this position will be responsible for working with subject matter experts (Trainers, Product Consultants, Developers, Program Managers, Solution Architects, etc.) to develop technical content. You will work with the Education team to create a complete list of all topics/ courses to be covered and create a set of suggested materials.
The Sr. Marketing Specialist, Customer Equity is responsible for the management and maintenance of customer equity programs within the Global Demand Generation team. This position directly benefits sales and marketing teams by increasing customer advocacy (including referrals, testimonials, references, etc.), identifying cross-sell and upsell opportunities, and increasing loyalty and retention.
The Senior Data Scientist optimizes marketplace efficiency by delivering customer analytics efforts to explain and help Workiva better understand how users engage with our products. This individual provides information to improve our products by analyzing consumer insights through data analysis and complex designs algorithm. The Senior Data Scientist is responsible for ensuring that all Workiva products are hitting pace and generating maximum revenue per impression. The Senior Data Scientist predicts sales and marketing efforts that will provide highest returns.
At Workiva, we are committed to greatness and strive to provide best-in-class customer service. Our software and support should leave our customers with a “Wow!” impression. That’s where you fit in. As a part of our Information Technology Salesforce team, you will help re-engineer and continuously improve the value Salesforce.com brings to Workiva.
You will be involved in designing, developing, testing and deploying Salesforce functionality. Individuals in this role have a passion for writing refined code and a desire to constantly refactor and improve the Salesforce experience for our customers and co-workers. If you are ready to build great user experiences within the Salesforce application while being encouraged to experiment and innovate then this is the job for you.
Workiva is searching for motivated Sales Operations Interns to join our growing team. This is an exciting opportunity to get hands-on experience in the field of Accounting and Finance while working at a high-energy software company. You will develop strong analytical skills and an understanding of all operational attributes which impact our growing organization’s success. The right candidate will be a junior, senior or graduate student pursuing a degree in Accounting or a related field.
While working in this role, you will build meaningful skills such as business analytics and develop a strong understanding of Workiva and the impact the Sales Operations team has on sales related initiatives. This internship will provide an opportunity to immediately contribute value to the team.
Workiva started with an idea: to make complex collaboration easy. We build next-generation collaborative solutions for enterprise productivity and pride ourselves on bringing consumer-grade experiences to our business users. We love our customers, and they love us back. We hire smart, talented people with a wide range of skills who are hungry to tackle some of today’s most challenging problems. Our solutions are used by thousands of companies globally, including over 75% of the top 500 U.S. companies, allowing our users to work more efficiently and spend more time with their families.
The Investments Proofreader is responsible for day-to-day proofreading and quality assurance/control for Investment and Mutual Fund services provided by Workiva. This role will support time-sensitive proofreading requests in a fast-paced, team environment and must demonstrate impeccable attention to detail. The Investments Proofreader will also collaborate with other Workiva teams on initiatives that address customer needs if applicable.
Workiva is hiring an HR Business Partner. This individual will partner with assigned internal client groups to understand short-term and long-term business goals and to develop and deliver talent management programs and solutions in support of them. This role has responsibilities for matters including but not limited to employee relations, change management, performance development, employee engagement, coaching, retention, and succession planning. The HR Business Partner plays a critical role in nurturing the Workiva culture by encouraging positive relations between employees and by modeling open communication and effective teamwork.
As a Project Manager at Workiva, you are the point person for customer-related projects. You will plan, budget, monitor, and document all progress of a particular project, including delays, setbacks, and unexpected circumstances. You will lead the resources assigned to the project and are ultimately responsible for the project’s success. You will oversee the budget, timeline, and scope of high-profile projects with large budgets.
Our Consulting Services team listens to and gathers information from our customers to better understand their needs. Within that team, our Solutions Consultant directly interfaces with our customers to determine potential strategies. Solutions Consultant works with our internal teams in Sales, Product Development, and Customer Success, to develop solutions within current Workiva products to exceed our customer needs.