Patient Service Rep (PT) | Business Services | Ames |

Patient Service Rep (PT) | Business Services | Ames |


McFarland Clinic is central Iowa’s largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 70 years of experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.

Position Description

McFarland Clinic is currently accepting application for Patient Service Rep for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.

Responsibilities include: registration of patients as a backup to sign-in reps. Responsible for meeting with patients face to face with billing concerns, following up on those concerns to try and get bills paid for the patients or understanding of why not payable. Working with insurance companies and possibly clinical staff. Balancing a cash drawer. Working reports with registration denials & other misc reports. This is a job share position, will need to be able to cover vacation time for counter part’s vacation request. Needs to have good communication skills.


  • High School Diploma, GED or HiSET

Days:  Job Share: Week 1: Wednesday, Thursday, Friday. Week 2: Monday and Tuesday.

Hours: 8:00 AM – 5:00 PM – 24 hours week 1. | 16 hours week 2.


  • Customer Service experience
  • Medical business office setting preferred.


McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, religion, age, gender, gender identity, sexual orientation, national origin, disability, or protected veteran status.  McFarland Clinic takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Posted on

July 29, 2019