Field Service Technician

Field Service Technician


Location:

Sheffield, IA

Job Description:

Performs service/repair/installation work as required on Sukup products for Sukup customers, and assists Service Manager with other duties. Overnight travel is required.

Duties:

  • Perform service/repair work on all Sukup products domestically and internationally as required including but not limited to dryers, grain bins, material handling, and grain handling products.
  • Assist and/or manage installation of Sukup equipment.
  • Provide technical advice and information on installation and service of Sukup products.
  • Assist in quality assurance inspection and review.
  • Assist in research and development projects and testing of Sukup products.
  • Assist with and/or supervise construction projects at Sukup facilities or at trade shows.
  • Overnight travel will be required.
  • Develop and present Sukup installation and service training sessions for Sukup dealers on Sukup products.  This would include presentations at Sukup distribution centers, and it would require overnight travel.
  • At management’s discretion, you will be required on occasion to operate a commercial motor vehicle having a gross vehicle weight rating (GVWR) of 26,0001 or more pounds; therefore, you must have a valid Commercial Driver’s License (CDL). You will also be subject to alcohol and controlled substance testing as required and regulated by the U.S. Department of Transportation (DOT).
  • Review and develop installation & operation manuals for Sukup grain handling products.
  • Other duties as required.

Job Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully.

Experience:

Servicing Sukup and/or other brands of grain handling equipment would be helpful. Mechanical ability and ability to quickly learn product installation/service would be useful.  Trouble-shooting for electrical wiring and gas piping necessary. Basic electrical knowledge, ability to read schematics and wiring diagrams, and knowledge of using meters required.

Communication Skills:

  • Ability to converse with external and internal customers easily so that they can comprehend the information easily.
  • Ability to write reports and business correspondence as needed.
  • Ability to make service presentations to customers, potential accounts and in front of large groups.

Computer Skills:

  • Ability to use computer to search for customer purchases/information.
  • Ability to use Microsoft Outlook for email communication.
  • Ability to use word processing software to write reports and correspondence.

Personal Traits:

It is important that this person can remain calm under stressful situations as customers are sometimes agitated and upset when they call with a service issue. Knowledge on how to deal with difficult people would be useful. Must be helpful to people in a courteous and diplomatic manner.

To apply, please send resume and a completed application to: Employment@sukup.com

Or call: Ph: 641-892-4222 ext 308

Equal Opportunity Employer


Thank you for applying with Sukup Manufacturing Company.

Those individuals that are selected for the interview process will be contacted directly.

View page here: https://www.sukup.com/Employment/843/Field-Service-Technician

Skills

Posted on

September 27, 2018