Engineering Support Lead

Engineering Support Lead


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​Engineering Support Lead

Responsibilities:

 

Generate custom application build packages

Compile custom SQL database script packages

Perform and provide support for application installation and updates

Respond to customer support issues

Develop custom reports

Assist with software testing and documentation

Limited travel possible

Qualifications/skills:

 

Minimum bachelor’s degree in technical field

Must be detail-oriented

Demonstrated problem solving skills

Strong phone and email communication skills

Microsoft SQL and .NET programming knowledge is a plus; desire and ability to learn is a must

Knowledge of reporting frameworks (Crystal, Access, etc.) is a plus

Knowledge of testing frameworks or previous testing experience is a plus

Software Quality Control Intern

 

Responsibilities:

 

Perform testing of new software features

Understand and reproduce issues found by customers

Create detailed test cases documenting the testing process

Write documentation of new features in user help and training manuals

Recommend usability improvements

Set up customer-specific testing environments

 

Qualifications/skills:

 

Demonstrated problem solving skills

Excellent verbal and written communication skills

Industrial Engineering or Manufacturing knowledge a plus

General programming and/or database knowledge a plus

We are passionate about solving problems for our customers through our powerful suite of industrial and manufacturing engineering solutions.  If you are interested in joining our team or filling one of the positions we currently have open, please email your resume and cover letter to info@proplanner.com.

Skills

Posted on

February 22, 2017