2020 Summer – Customer Success – Intern

2020 Summer – Customer Success – Intern


Workiva is searching for talented Interns to join our growing Customer Success team. This is an exciting opportunity to learn about day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. During your time at Workiva you will learn what it’s like working at a high-energy and fast-paced software company.

What You’ll Do: 

  • Create and implement customer documents using industry leading software
  • Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering and Finance
  • Gain exposure to some of the largest companies in the world and see how they utilize our technology to complete complex reporting
  • See how our Customer Success Managers create a “wow” customer experience
  • View the different phases of the customer life cycle and what role the Customer Success team plays in each phase.
  • Have the potential to be customer facing and help lead trainings

What You’ll Need:

  • Completed second year at the undergraduate level
  • Must be technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc.
  • Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
  • Professional, outgoing, energetic personality with excellent interpersonal skills
  • Ability to work independently and take initiative
  • Attention to detail and follow-through are required
  • Must be available to work 15-20 hours per work during the semester

Internship Details:

  • This is a part-time internship program
  • These internships may lead to a full-time internship program in the summer.
  • This is a paid position

Where You’ll Work:

 

We firmly believe our people are our greatest assets, and our unique culture gives employees the opportunity to not only make a difference, but BE the difference. Employees at Workiva develop and provide cutting-edge solutions and services to the business market. We hire smart, talented people with a wide range of skills who are hungry to tackle some of today’s most challenging problems.  Workiva offers a creative culture and open-minded leadership. We want you to thrive, which is why we provide you with perks like:

 

Health & Wellness: Need a break? Hit the relaxation room, or take a bike ride.

Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.

Extras: Free healthy snacks and drinks, Friday social hours with stocked fridges, awesome team outings, and even five dog-friendly offices.

Learn more on our Muse Page

 

More about Workiva:

 

At Workiva (NYSE:WK) we create best-in-class solutions for enterprise productivity. Workiva started with an idea: to make complex collaboration easy. Wdesk is being used by thousands of companies globally, including over 70% of the 500 largest U.S. corporations by total revenue. We love our customers, and they love us back.

 

Applicants must be authorized to work in the United States on a full-time basis without currently or at any point in the future requiring sponsorship.

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Posted on

September 4, 2019